Service and Parts Department

Welcome to St. Catharines Volkswagen Service Department

Please note our new convenient Service Department Hours include Saturdays from 8 a.m. to 3 p.m. to serve you better!

Our Professional team of experienced Volkswagen Service Consultants and Volkswagen trained service technicians are here to assist you. Trust your Volkswagen to people who know it best! We aim to fix it right the first time!

At St. Catharines Volkswagen we have the latest diagnostic tools and repair techniques, authorized and approved by Volkswagen. Bring your vehicle to us and see for yourself.

If you have any comments, questions or concerns our skilled staff would be happy to assist you.
At St. Catharines Volkswagen we are here to exceed your expectations, every time!

Click here for current VW Service Specials

Maintenance Timeline
With proper care you can extend your Volkswagen’s life and improve its resale value. Our Factory Recommended Maintenance Timeline allows Volkswagen Owners to find out exactly what their vehicle needs, when it needs it.

It also allows potential buyers to find out what maintenance has to be performed on a Volkswagen to ensure its optimum performance, reliability and fuel efficiency.

For Information pertaining to your particular VW Model and Recommended Maintenance Intervals

Parts & Service Department Hours - New as of April 1st! 

Monday, Wednesday, Thursday & Friday – 8 a.m. to 5 p.m. 
Tuesday 
– 8 a.m. to 8 p.m. 
Saturday  - 8 a.m to 3 p.m.
Sunday - closed  

We know that our customers demand the highest quality parts and accessories, and thats why we provide Volkswagen Original Parts. Our parts are perfectly matched to your vehicle because they are designed at exactly the same time as your vehicle was. Our Parts Department Personnel are always here to ensure that you get the right parts or accessories when you need them.

Contact our Parts Department at 905-688-5230 or submit your part request online at parts@stcatharinesvwaudi.com

Shuttle Service is available from 7:45am-5pm. Please call us to book in advance.

Our knowledgeable and friendly staff are ready to help you!

No one knows your Volkswagen like our factory-trained technicians. New or old, your Volkswagen is our passion. As an authorized dealer, providing genuine parts, knowledge, expertise, and customer satisfaction is our commitment to you.

  • Genuine Volkswagen parts and factory trained technicians with specialized tools and equipment, as well as access to factory information and the latest repair techniques.
  • Shuttle services or daily rentals arranged at your request. Contact us for rates on rentals.
  • Early morning and late night drop off service.
  • Child play area.

From roadside assistance to a helpful maintenance schedule program, your VW will be looked after with care and professionalism.


Parts Department

We know that our customers demand the highest quality parts and accessories, and that's why we provide Volkswagen Original Parts. Our Volkswagen Original Parts are perfectly matched to your vehicle because they are designed at exactly the same time as your vehicle was. Our highly trained personnel are always here to ensure that you get the right parts or accessories, when you need them!

Feel Free to Email our Parts Department with your VW Original Parts information.

Call our Parts & Service Department at (905) 688-5230 or book an appointment online.

Visit St. Catharines Audi